Remove selected files Download files. The Virtual Agent is currently unavailable. Then go to you app program you can see the symbol of Protect tool and set your fingersprint as normal Done If anyone can solve as mine, let me know!!! Select all Deselect all. Message 4 of 4. Please try again shortly. HP encountered an error while trying to scan your product.

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Email list of drivers. Same is happening in the software Digital persona.

We finberprint unable to find any drivers for your product. Download and install HP ProtectTools Security Manager from here inside this package there is software for fingerprint reader. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Message 6 of So according to my sense I downloaded some of them.

HP encountered an error probool trying to scan your product. If you have a question, please create a new topic by clicking here. Uninstalling Software in Windows 7.


HP Customer Support – Software and Driver Downloads

Information and links in this thread may no longer be available or relevant. Thank you for soooooooooooo nice comment. Message 3 of 4. Please verify your product is powered on and connected, then try again in a few minutes.

finger print sensor for probook s – HP Support Community –

I try many time with fingerprinr in forum but it still not work although i download full driver in official hp website. Then I run the latest Digital persona software it says on its installation “The system cannot verify that the fingerprint readers is installed”. Hello Paul, I’m gonna try what you suggested.

I downloaded the driver software and digital persona software from HP website, the device manager of my np is showing that the driver is installed correctly Named as Biometric devices, and under it Validity sensor, its version listed is VFS Message 9 of Let HP identify any out-of-date or missing drivers and software. But the problem is there. Uninstall or change a program in Windows 7. Message 2 of You’ll have to use the W8. HP is compiling your results.


As you know, your notebook is not supported by HP for W10, so you have to try some creative methods to get some devices to work if you even can. I have intension to downgrade to win7 to use 45530s device but win8 very fast and ok so i try to solve my prob, finally, its solved. Not sure which drivers to choose? Operating System – Windows 7, Windows 8, Windows 8.

If you have a question create a new topic by clicking here and select the appropriate board. Solution and Diagnostic Data Collection. Message 5 of Microsoft Windows 10 bit. Download and install Validity Fingerprint Driver from here. Hi, Uninstall driver and software for fingerpint reader. Select an operating system and version to see available software for this product.