Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Please use the product number and serial numbers of the new product to validate warranty status. This product has been exchanged for a new or refurbished product. Remove selected files Download files. Toner cartridge removal When a print cartridge approaches the end of useful life, the control panel displays a message recommending that you order a replacement. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

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Asia Pacific and Oceania.

HP Color LaserJet CP3505 Printer Series – Replace the Toner Cartridge

Please return to the product information page and verify the numbers provided or try again later. Is my Windows version bit or bit?

Europe, Middle East, Africa. After replacing the cartridge, print another set of PQ troubleshooting pages. Click here for the defective parts return procedure for Europe. Select an operating system and version to see available software for this product.


Parts return If your part requires return then click on the appropriate link below:. Or, view all available drivers for your product below. See your browser’s documentation for specific instructions.

Asia Pacific and Oceania. The printer uses four colors and has a different print cartridge for each color: Thank you for your patience.

HP Color LaserJet CP Printer series – Driver Downloads | HP® Customer Support

By completing and submitting this form you prinf to the use of your data in accordance with HP’s Privacy statement. No software or drivers are available for this product with the selected operating system.

It matches the product: I don’t see my operating system. The print cartridge is near the end of its life. The serial number provided does not match the previously selected product. To view a video demonstrating the procedure for removing the part click here to access the Services Media Library www.

Print Quality Troubleshooting Tool for HP Color LaserJet CP – Home page

This product was sold by a third party. How does HP install software and gather data? The list of recommended drivers for your product has not changed since the last time you visited prlnt page. Place the used print cartridge in the box in which the new cartridge arrived.


During shipment or storage, internal print cartridge components contact one another and may be damaged. Please try again shortly.

HP Color LaserJet CP3505 Printer series

This product has been exchanged for a new or refurbished product. Would you like to view the product fp3505 page for the new product? Follow this checklist to stop these prints: After a short time, the control panel should display Ready.

Javascript is disabled in this browser. Select all Deselect all. Asia Pacific and Oceania.

Do not place anything on the transfer unit and do not touch the transfer unit, which is located on the inside of the front door. Please try again shortly. If performing Step 1 did not eliminate the issue, replace the cyan print cartridge with a new cyan cartridge.