Replace the RTC battery and reassemble the computer. Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles. HP has scanned your product but currently has no suggestions for driver updates. If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver. If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled.

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Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. See your browser’s documentation for specific instructions.

We were unable to retrieve the list of drivers for your product. You will have to locate and purchase a third party security program. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer.

The BIOS may have a back door password that teck support can use to get in. Originally Posted by Bill2 1 If you dont know the bios password, how did you get to the desktop? This page requires Javascript.

HP Customer Support – Software and Driver Downloads

After this my display is changed to X Drivers may be in development so please check back at a later date or visit the product homepage. Please try again shortly. If there is a Biometric entry, then Windows supports the device.


Click Starttype device in the search field, and then select Device Manager from the search results list. I am thinking about buying a fingerprint reader and I would like to know the pros and the cons. This product detection tool installs software on your Microsoft Windows device that aensor HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks. Whats the best steps to reset it? Digital Persona application software for 32 bit Vista and Windows 7.

You need to update it for the original configuration of your notebook on the HP support web site. You just want to set the one for BIOS access, or set no password at all. Or, view all available drivers for your product below.

The list of all available drivers for your product is shown above. HP Compaq b I installed Windows 7 x64 successfully both fresh installation and upgrade from Vista x There should be two levels for the BIOS password. Find More Posts by fazo.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

Graphic Cards Fingerprint Driver Hi I am currently using a English version, the notebook is the IBM X61, I have provided in the use of Lenovo fingerprint driver can use, but I deleted the Lenovo drivers, Win7 will help me a fingerprint auto-update driver, but I have not been able to normal installation, the error Code Update the fingerprint reader software 6730bb fingerprint reader software usually referred vingerprint as the access manager software uses the fingerprint device driver fingerpriint capture a fingerprint image and then control access to the logon accounts that you set up.


Use the table below to determine which access manager software was available at the time the computer was purchased. Select your OS from the list, then download the latest fingerprint reader driver. Select an operating system and version to see available software for this product.

Find More Posts by alphanumeric. Windows 10 Education 64 bit.

Disconnect all external devices connected to the computer. This page requires Javascript.

HP b – Fingerprint & BIOS – Windows 7 Help Forums

Press F10 to save this setting and restart the computer. If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader. Contact HP for technical support or repair service.