Virus Problem, Please Help. All the above methods and steps holds good for Windows 10 as well. Did you try a bios update? Wired and wireless network problems. If you don’t see the Startup Settings option, tap or click advanced options.

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You can do some tests to see etuernet sleeping is indeed the cause of this problem. But try going into settings, devices and device manager.

So far I haven’t been able to fix the issue again using any of my methods and it remains unable to connect to the internet. SHFwindows10 Created on June 15, That reinforces my hope that it is simply a manufacturing defect or a design flaw.

Dell XPS – Network Adapter Problems – Tech Support Forum

Only the basic files and drivers necessary to run Windows are started. If issue persists, follow method 4 Method 4: This thread is locked. How to use an automated troubleshooterplease follow the steps in the link given below. SHFwindows10 Replied on June 18, All of these services should be started, and their startup type should be automatic or perhaps manual.

How to update driver softwareplease follow the steps given below. Once your PC restarts, on the Choose an option screen, tap or click Troubleshoot. System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.


Originally Posted by Whimsicott Though, what is the difference between sleep and hibernate? This article will help you find and fix problems with wired Ethernet and wireless Wi-Fi network connections. Under Advanced startup, tap or click Restart now. Hi, Thank you for keeping us posted. As for the Event Logs, which section of the logs would they be in, and which category should I set as a filter for that section?

How to use the System File Checker tool to repair missing or corrupted system filesplease follow the steps in the link provided below.

I bought a Linksys wireless USB adapter as a temporary workaround until this is solved. Upon completion, you are advised to restart your PC and check if the issue is resolved.

How satisfied are you with this response? Did this solve your problem? These troubleshooters are designed to fix specific problems and are very helpful as it saves a lot of time and effort. I logged off and left it idle. Refer “How to reset the computer to start normally after clean boot troubleshooting” to reset the computer to start as normal after troubleshooting.


You will need a thumb drive of at least 2gb capacity and make sure it doesn’t contain important stuff because it will be formatted during the process of creating a bootable one.

Does your pc lose time when it’s shutdown? A new windows will open. Corrupted or incompatible drivers.

Dell XPS 8300 – Network Adapter Problems

Type settings in search and click on Settings. Can you try a different pc on that powerline adaptor to rule out it being the problem? All this above will take some time to perform and then still may not work.

I already tried updating the Network Driver, the latest version of it is from early Though, before I started having this problem, the adapter always fell up when the computer did. This helps us in identifying whether the issue is due to some third party programs conflict.