To Verify whether your driver did or did not install, follow these instructions: If you computer fails to recognize the CAC reader driver, you may need to try a different computer to do the update. Tell us about your experience with our site. WinZip- Use the Extract button. Close all programs, restart your computer. You must also install product-specific application drivers on the View desktops.

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Windows 10 Smart Card Reader and Military Common Access Card (CAC) Certificate Issues

The Microsoft TechNet Web site includes detailed information on planning and activcliejt smart card authentication for Windows systems. To install certificates on a smart card, you must set up a computer to act as an enrollment station.

VMware, Parallels, or Virtual box. I have the same question Update ActivClient Step 5: Below is the link to the program:. If that doesn’t carf, keep reading for other ideas below. In Windows 8, any time my CAC was inserted into my card reader, my personal profile certificates would load here.

Each client system that uses a smart card for user authentication must have the following software and hardware:. Users that authenticate with smart cards must have a smart card or USB smart card token, and each smart card rearer contain a user certificate.


Click the Device Manager link on the left side of your screen. I have the latest Smart Card utility update from Windows Update Device Manager shows my card reader is installed and properly functioning.

Smart Card HID with ActivClient

How satisfied are you with this response? It will NOT work in virtual Windows examples: This computer must have the authority to issue smart card certificates for users, and it must be a member of the domain you are issuing certificates for.

Readrr this didn’t help. You can follow the question or vote as helpful, but you cannot reply to this thread. Click the desktop icon on the left. To use smart cards with local desktops, you must select a bit or bit key size during smart card enrollment.

If you have questions or suggestions for this site, contact Michael J. Once it is uninstalled, unplug the reader from your computer. Select the folder if using the firmware update driver below, xard at the driver folder, do not ‘dig’ down to AND or Intel folders and then OK.


Saturday, 20 January Select the default choices.

Keep this for a later step. ISO file on a Mac? If your smart card reader is listed, go to the next step of installing the DoD certificates.

Windows 10 Smart Card Reader and Military Common Access Card – Microsoft Community

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Did this solve your problem? The link will pop up a window with instructions for things to actibclient on the DISA website.

You should now see your new folder on your desktop to open up. The firmware update “should” fix the following problems: This site in other languages x.

Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually.