For now, I managed to bypass the error and allow the machine to be use for printing. By continuing to browse this site, you agree to this use. Sign in to vote. Share on Twitter Tweet. Your email address will not be published.

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The same error message I got when I click on “Manage scan profiles” and “Scan a document or picture”.

“Scanner Error” on Xerox WorkCentre 3119

Apart from this, I can only assume that the belt is out-of-alignment and will need to be reseated, perhaps by following the service instructions found in the Xerox WorkCentre manual downloadable here.

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You may use these HTML tags and attributes: This site uses cookies for analytics, personalized content and ads. Hi, did you ever manage to repair the scanner? Share on Digg Share.

31119 on Twitter Tweet. When youi have issues like this, the first place to check is the manufacturer’s support website for current drivers and utility software. March 24, ToughDev 4 Comments.


Share on Pinterest Share. There was nothing obvious on the xerod plate or elsewhere that suggests a mechanical malfunction. It’s usually locked during transporting. A tough developer who likes to work on just about anything, from software development to electronics, and share his knowledge with the rest of the world.

Xerox WorkCentre Cannot Scan

Have u fixed it??? Not an IT pro? Monday, June 11, This can be beneficial to other community members reading the thread. Is there a lock on the scanner.

My first thought was that the scanhead is xerx of its home position. Monday, June 11, 8: Share on Google Plus Share. The belt moved but the scan head did not move properly and the lamp as seen in the following photo remained in the left position.

“Scanner Error” on Xerox WorkCentre | ToughDev

By scanner to browse this site, you agree to this use. Office Office Exchange Server. For now, I managed to bypass the error and allow the machine to be use for printing.


Marked as answer by azmie Saturday, September 25, I managed to solve the problem. Windows 7 Xerod Compatibility https: You need to download the Xerox driver package from Xerox Support: Azmil, thanks for sharing your findings. But now, I can’t do the scanning. Windows 7 Hardware Compatibility. Installing driver from the manufacturer site doesn’t solve this problem.

Windows 7 IT Pro. Notify me of new posts by email. This error prevented the machine from being used for all purposes, even for non-scanning related tasks such as printing!